SCCCT Privacy Policy

Effective: November 2025

We respect and value your privacy and are committed to protecting the privacy and security of your personal information. SCCCT (“we,” “us,” or “our”) collects, stores, and uses personal information in compliance with applicable laws. Please read this Privacy Policy carefully before accessing or using our website, services, or interacting with us. By accessing or using the website or by providing personal information to SCCCT, you agree to the terms of this Privacy Policy.

1. Information we collect

We collect personal information you provide directly and certain technical information that is collected automatically:

Information you provide

Name, postal address, email address, and telephone/mobile number.
Records of donations (including donor name, donation amount, payment references, and receipts).
Volunteer registration details and other forms you complete (skills, availability, emergency contact, where applicable).
Any messages, feedback, photographs, or content you upload or share with us.
Any other information you choose to provide when you contact us or interact with our services.

Information collected automatically

Usage and technical data such as IP address, browser type and version, operating system, device identifiers, the pages you visit on our site, referral/exit pages and URLs, and timestamps.
Location data that is provided by your device (e.g., GPS) only if you enable it.
Information collected via cookies, web beacons, and similar technologies (see “Cookies and tracking” below).

Information collected automatically cannot, by itself, identify you personally unless combined with other information.

2. How we use your information

We use the personal information we collect for the following purposes:

To respond to your requests, inquiries, applications, or registrations (including volunteer applications).
To process and record donations, send receipts and acknowledgements, and maintain accurate donation records.
To communicate with you about SCCCT activities, events, opportunities, reports, newsletters, and appeals (by post, email, telephone, or SMS) in accordance with your communication preferences.
To personalize your experience on our website and remember preferences (e.g., login credentials, frequently viewed sections).
To operate, monitor, analyse, and improve the website, our services, and campaigns.
To prevent, detect, and investigate fraud, security incidents, or other unlawful behaviour.
To comply with legal obligations or respond to lawful requests by public authorities or regulators.
For any other purpose for which you have given your consent.

If you are a donor, we may use your name in donor acknowledgements, reports, and newsletters unless you tell us you prefer to remain anonymous.

3. Cookies and tracking technologies

Our website uses cookies and similar technologies to collect information about how the site is used and to remember your settings and preferences. Cookies may be first-party (set by our site) or third-party (set by service providers such as analytics or payment providers).

You can manage cookie preferences through your browser settings, and some cookies may be necessary for essential website functions. The technical information gathered through cookies cannot identify you without other identifying data.

4. Sharing and disclosure of personal information

We will not sell, rent, or trade your personal information to third parties.

We may disclose personal information to:

Service providers and partners who process data on our behalf (e.g., payment processors, day care providers, email delivery services, IT and hosting providers, and analytics vendors). These providers are contractually bound to protect your information and may only use it to provide services to SCCCT.
Our professional advisors (for example, legal or auditing services).
Where required or permitted by law: to comply with a court order, legal process, or government request; to establish or defend legal rights; or to prevent or investigate a suspected crime or threat to public safety.
In the event of a merger, acquisition, sale of assets, or reorganization involving SCCCT, your information may be transferred as part of that transaction; in such a case, we will ensure appropriate protections are in place.

We will only share the minimum information necessary for the stated purpose and will take steps to ensure third parties protect your data.

5. Security

We implement administrative, technical, and physical safeguards reasonably designed to protect your personal information from unauthorised access, loss, misuse, or alteration. Examples include access controls, encryption of certain data, secure hosting environments, and regular security reviews.

No system or method of transmission over the internet is completely secure. While we endeavour to protect your data, we cannot guarantee absolute security. If we become aware of a data breach that is likely to result in high risk to your rights and freedoms, we will notify you and any applicable regulator as required by law.

6. Data retention

We retain personal information only for as long as necessary for the purposes set out in this Privacy Policy, to comply with legal obligations, resolve disputes, enforce our agreements, or as otherwise permitted by law. Donation and financial records are retained for the period required by applicable financial and tax laws.

7. Your rights and choices

Depending on your jurisdiction and applicable law, you may have rights in relation to your personal data, including the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information (subject to legal or other retention requirements).
Object to or restrict certain processing (including marketing communications).
Withdraw consent where processing is based on consent (this will not affect processing which is lawful for other reasons).
Request portability of your personal information in a commonly used, machine-readable format.

To exercise your rights, or to update your communication preferences (including opting out of marketing emails or postal communications), please contact us using the details below. We will respond to requests in accordance with applicable law.

If you believe we have not complied with applicable data protection laws, you may lodge a complaint with the relevant supervisory authority (for example, the local data protection authority).

8. Children

Our website and services are not intended for children under 16. We do not knowingly collect personal information from children under 16 without parental consent. If we learn that we have collected personal data of a child in an age group requiring parental consent, we will take steps to delete that data. If you believe we may hold information about a child, please contact us.

9. International transfers

SCCCT may transfer personal information to service providers or partners located outside your country of residence. When we transfer personal data internationally, we take steps to ensure an adequate level of protection (for example contractual protections or other legal mechanisms required in applicable jurisdictions).

10. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices, legal or regulatory requirements, or technological developments. Any material changes will be posted on our website with an updated “Effective date”. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

11. Contact us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: info@seniorcitizencareindia.org, connect.sccct@gmail.com
Postal address: Hiran Magri, Udaipur (Rajasthan, India)
Telephone: +91-9799494568 [India]